Senior Back Office Executive

Position Title: Senior Booking Executive (1 Year Renewable Contract under TMS Payroll) 
Qualification: Any Graduate 
Experience: 2 - 3 Years 
Job Location: Alibaug, Maharashtra 
Accommodation: Will be provided 

Job Description: 

Roles & Responsibilities: 

• Manage reservations across all booking channels, including direct bookings, OTAs, and travel partners. 

• Monitor room inventory, availability, and rate updates to maximize occupancy and revenue. 

• Handle VIP, corporate, and group bookings while ensuring a seamless guest experience. 

• Ensure accuracy of reservation records, booking modifications, cancellations, and guest profiles. 

• Coordinate with Front Office, Operations, and Sales teams for smooth guest arrivals and special requests. 

• Support revenue optimization through effective booking management, upselling, and rate monitoring. 

• Analyze booking trends, cancellations, and occupancy levels to support operational planning. 

• Assist in mentoring junior booking executives and maintaining reservation process standards. 

• Prepare daily and weekly reservation reports for management review. 

Required Skill Set: 

• Experience in hotel reservations, booking management, hospitality operations, or front office roles. 

• Strong knowledge of PMS software, OTA platforms, and reservation systems. 

• Good understanding of inventory management and revenue optimization concepts. 

• Strong communication, customer service, and coordination skills. 

• Ability to handle multiple bookings and guest requests efficiently. 

• Proficiency in MS Office and reporting tools. 

• It is a Full Time బ్యాక్ ఆఫీస్ / డేటా ఎంట్రీ job for candidates with 1 - 6 years of experience.