A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
8,000 - 20,000 /నెల
Bellicose Solutions
సయాజిగంజ్, వడోదర
బ్యాక్ ఆఫీస్ / డేటా ఎంట్రీ లో 0 - 1 ఏళ్లు అనుభవం
ఫుల్ టైమ్
Sales and Service Coordinator – Job Role
A Sales and Service Coordinator is responsible for managing customer interactions, supporting the sales team, coordinating service activities, and ensuring timely delivery of products or services. This role acts as a bridge between customers, sales teams, and service/technical departments.
Key Responsibilities
Coordinate with the sales team to process orders, quotations, and follow-ups
Handle customer inquiries via phone, email, or in person
Maintain and update customer records and sales data
Schedule service visits and coordinate with service engineers/technicians
Ensure timely delivery of products and services to customers
Prepare reports on sales performance, service activities, and customer feedback
Assist in resolving customer complaints and ensure high customer satisfaction
Track order status, dispatch, and after-sales service support
Support billing, invoicing, and payment follow-ups
Communicate with internal departments for smooth workflow
Required Skills
Strong communication and interpersonal skills
Good organizational and multitasking abilities
Basic knowledge of sales processes and customer service
Proficiency in MS Office (Excel, Word, Email)
Problem-solving and coordination skills
Ability to work under pressure and meet deadlines
