Job Title: Personal Assistant / Office Secretary
Company Name: Smaa Electronics
Job Location: Near Raja Nahar Singh (Ballabhgarh) Metro Station, Faridabad
Job Type: Full-Time (On-site)
Job Hours: 9:00 AM to 6:00 PM (Flexibility required based on customer needs)
Job Summary:
We are seeking a dedicated and responsible Personal Assistant / Office Secretary for our EV Charger Repair business located near the Ballabhgarh Metro Station. The ideal candidate will handle daily administrative operations, customer billing, payment tracking, and day-to-day coordination.
Key Responsibilities:
• Customer Billing & Payments: Generate invoices for EV charger repairs, handle final billing, and ensure all customer payments are fully cleared before they leave.
• Customer Support & Coordination: Attend to walk-in customers and manage phone inquiries professionally.
• Daily Reporting: Maintain and submit accurate daily logs of jobs received, components used, bills generated, and cash/online collections made.
• Inventory Logs: Assist in tracking the stock of technical components like ICs, MOSFETs, and repair tools.
Salary Structure & Performance Reviews:
• Months 1 to 3 (Probation Period): Fixed salary of ₹10,000 per month.
• Months 4 to 6: Salary will be increased to ₹12,000 per month.
• Post 6 Months: A comprehensive salary review will take place, and an appraisal will be awarded strictly based on performance, dedication, and work quality.
Mandatory Terms & Conditions (Employment Agreement):
1. Extended Working Hours (Customer Priority): While the official job timing is 9:00 AM to 6:00 PM, you must stay past 6:00 PM if a customer's charger is undergoing repair. You are expected to remain on duty until the ongoing customer is fully served, their issues resolved, and they are free to leave.
2. Payment Clearance Mandate: It is your core responsibility to completely clear the billing and receive full payment from the customer before closing for the day. You cannot leave the premises with uncleared customer payments or pending daily reports.
3. Strict Zero-Tolerance Phone Policy: The use of personal mobile phones for unauthorized personal calls, texting, or scrolling through social media (Instagram, Facebook, YouTube, etc.) during duty hours is strictly prohibited.
4. Immediate Termination Clause: If you are found violating the social media policy or making excessive personal calls during office hours, the company reserves the right to execute immediate termination without any prior notice or warning period.
5. Punctuality: Arrival later than 9:00 AM without prior approval will attract a salary deduction.
Qualifications Required:
• Minimum 10th pass or Graduate.
• Basic proficiency in MS Excel, MS Word, and WhatsApp Business.
• Good communication skills in Hindi; ability to read/write basic English for billing and identifying electronics component names.
• Local residents of Ballabhgarh/Faridabad will be highly preferred.
How to Apply:
Interested candidates who agree to all the above terms and conditions can send their Resume/Bio-Data via WhatsApp or Call:
• Contact Number: 8168879739
• Email: hksmaelectronics@gmail.com