A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 25,000 /నెల
Medesta Heathcare Private Limited
సకీ విహార్, ముంబై
బ్యాక్ ఆఫీస్ / డేటా ఎంట్రీ లో 6 - 60 నెలలు అనుభవం
Full Time
We are looking for an Operations Assistant to join our team . The role offers salary as per market standards and involves managing customer calls, delivering outstanding customer service related to Industry. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Job Requirements:
The minimum qualification for this role is Graduation and 2 year experience The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed
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