Accept transport booking requests from customers..
Prepare LR (Lorry Receipt) and booking documents..
Enter booking details in system / ERP.
Coordinate with loading team and drivers for vehicle dispatch.
Verify material details (weight, quanty, desnaon).
Inform customers about freight charges and payment terms.
Maintain daily booking register and records.
Follow up for pending freight payments (To-Pay / Paid bookings).
Coordinate with branches for cross-desnaon consignments.
Resolve customer queries related to booking and dispatch.
Must ensure an efficient and professional service on all guest communicaon channels.
Helps to meet monthly revenue targets.