Job Summary:
We are looking for an Operations & Sales Executive to manage travel arrangements and boost sales. The ideal candidate should have experience in travel operations and customer service, along with a passion for tourism.
Responsibilities:
Arrange travel bookings including flights, hotels, and transportation.
Plan itineraries and handle travel documentation.
Coordinate with vendors to get the best deals.
Handle live calls and provide exceptional customer support.
Assist customers with inquiries and complaints.
Ensure compliance with travel regulations.
Identify and pursue new sales opportunities.
Promote and sell travel packages.
Build relationships with corporate clients and travel agents.
Meet sales targets and upsell travel services.
Utilize CRM tools to manage customer interactions and improve service efficiency.
Implement Meta marketing strategies to enhance business outreach and engagement.
Requirements:.
Experience in travel operations and sales.
Knowledge of travel destinations, visa processes, and regulations.
Skilled in CRM, Meta leads c, and live call handling.
Strong communication and customer service skills.
Problem-solving abilities and a customer-centric mindset.
Ability to multitask and handle last-minute changes.
Flexible to work on weekends and holidays if required.
Benefits:
Competitive salary with performance-based rewards.
Monthly and quarterly incentives to boost your earnings.
Annual international trips as a reward for top performers.
Exciting monthly team outings for a fun and engaging work culture.
Self-development training focused on the travel and tourism industry.
A friendly and supportive work environment that fosters growth.