Position: Office Assistant (Male/Female)
We are hiring a dedicated and versatile Office Assistant to support daily operations at Shaanze. This role goes beyond traditional responsibilities—you'll be expected to handle all tasks assigned during work hours, from store management and inventory control to customer service and administrative support. We're looking for someone with a can-do attitude who thrives in a dynamic environment and takes ownership of their responsibilities.
Compensation: ₹8,000 - ₹10,000 per month (in-hand) with opportunities for growth based on performance.
Customer Service & Sales Support:
Greet and assist customers with product inquiries, purchases, and after-sales service information
Provide accurate details on pricing, product features, warranties, and ongoing promotions
Actively cross-sell and upsell products while informing customers about discounts and special offers
Achieve monthly sales targets and contribute to store revenue goals
Store & Inventory Management:
Maintain organized shelves, racks, and display areas with proper stock levels
Conduct regular inventory checks and report discrepancies immediately
Manage merchandise returns, exchanges, and product damage documentation
Assist in receiving, unpacking, and organizing new stock deliveries
Ensure proper storage and handling of inventory as per company guidelines
Operational Support:
Process customer transactions accurately and handle cash/digital payments
Coordinate with team members to ensure seamless customer service delivery
Share customer feedback, complaints, and suggestions with the Store Manager
Stay updated on new product launches, features, and company policies
Maintain cleanliness and organization throughout the store premises
Complete any additional tasks assigned by management during work hours
Qualifications:
Minimum 12th Pass (Higher Secondary)
Freshers are encouraged to apply
Skills & Attributes:
Excellent communication and interpersonal skills
Goal-oriented with a commitment to achieving sales targets
Basic understanding of inventory management procedures
Proactive, responsible, and willing to take on diverse responsibilities
Ability to multitask and adapt to changing priorities
Professional appearance and positive attitude
What We Offer:
Competitive salary with performance-based growth opportunities
Hands-on training in retail operations and customer service
Dynamic work environment with learning opportunities across multiple functions
This is a full-time position requiring flexibility and commitment to handle all operational needs as they arise.