We are looking for a E-commerce Operations Executive to join our team UPARKOM NETWORK PVT LTD. This role involves managing essential data processes, ensuring accuracy and providing administrative support. Get 10K-15K salary along with career growth opportunities in a collaborative environment.
Key Responsibilities:
Create, update, and optimise product listings (titles, descriptions, attributes, keywords, pricing, images, categories, variants).
Manage catalog health: fix suppressed/blocked listings, ensure correct GST, HSN, FBA/Non-FBA settings, and compliance with marketplace policies.
Process daily orders: check new orders on Seller Central/Seller Hub, confirm/dispatch within SLA, print invoices and shipping labels.
Coordinate with packing team for timely dispatch, track exceptions (RTO, delivery issues, late shipment risk).
Handle customer messages, returns, and claims (SAFE‑T, return disputes, negative feedback removal) professionally within marketplace timelines.
Monitor key metrics: account health, cancellation rate, late dispatch, returns %, ratings/reviews, and prepare basic daily/weekly reports in Excel.
Verify information, spot data discrepancies and resolve promptly.
Handle all sensitive data with strict confidentiality.
Job Requirements:
The minimum qualification for this role is Graduate and 1 Year Working Experience. The position requires strong organisational skills, attention to detail and the ability to handle multiple tasks.