Manage e-commerce portals such as Amazon, Flipkart, Meesho, IndiaMART, and the company website.
Upload and update product listings, images, descriptions, specifications, and prices.
Process online orders and coordinate timely dispatch and delivery.
Maintain product inventory, stock availability, and pricing accuracy.
Handle customer queries, complaints, returns, and order-related issues.
Monitor product listings, sales performance, and competitor activities.
Manage promotional offers, discounts, and online sales campaigns.
Coordinate with warehouse, logistics, and sales teams for smooth operations.
Prepare daily, weekly, and monthly sales and performance reports using MS Excel.
Ensure compliance with marketplace policies and resolve portal-related issues.