• System Monitoring: Watch dashboards, logs, and alerts to detect system errors, hardware failures, or network issues early.
• Job and Batch Management: Run, schedule, and monitor automated or manual batch processing jobs and nightly updates.
• Data Backups: Perform regular data backups, verify recovery procedures, and secure digital records.
• Troubleshooting: Fix basic hardware, printer, software, or network malfunctions, and escalate major issues to IT specialists