Job Summary
We are looking for a responsible and detail-oriented Backend Support Executive to manage day-to-day backend operations, maintain records, prepare MIS reports, coordinate with sales and operations teams, and ensure timely completion of administrative and documentation-related activities.
Key Responsibilities / KRA
Order & Sales Support: Process sales orders, prepare order summaries and coordinate with the sales team for timely execution.
MIS & Reporting: Prepare daily/weekly/monthly MIS reports related to sales, orders, dispatches, stock and collections.
Data Management: Maintain accurate records of customers, orders, invoices, payments, stock and other business-related data.
Documentation: Prepare and maintain POs, invoices, quotations, debit/credit notes, dispatch documents and other required records.
Sales Coordination: Coordinate with sales representatives, distributors, customers and internal departments for order status and pending requirements.
Dispatch Coordination: Follow up with production, warehouse and logistics teams to ensure timely dispatch of orders.
Payment Follow-up: Maintain outstanding/payment tracking sheets and coordinate with the concerned team for payment follow-ups.
Stock Coordination: Maintain stock-related records and coordinate with the warehouse/production team regarding availability and requirements.
Management Support: Provide required reports, data and updates to management on a regular basis.
Record Maintenance: Ensure all files, reports and documents are properly updated and maintained.
Follow-up & Coordination: Track pending activities and ensure timely closure with concerned departments.Candidate Requirements.
Graduate in any discipline; B.Com/BBA/MBA will be an added advantage.
1–3 years of experience in backend support, sales coordination, MIS or administration.
Good knowledge of MS Excel, Word and email communication.
Strong follow-up and coordination skills.
Good communication and interpersonal skills.
Should be organized, responsible and detail-oriented.
Ability to manage multiple tasks and meet deadlines.
Experience in FMCG/food/manufacturing/distribution will be preferred.