Common Responsibilities
Managing day-to-day backend operations and documentation
Preparing quotations, proforma invoices, purchase orders, and invoices
Maintaining customer, vendor, and product databases
Coordinating with sales team, suppliers, logistics, and customers
Processing orders and tracking dispatch/delivery status
Handling email communication and follow-ups
Updating ERP/CRM/software records accurately
Preparing reports, MIS, Excel sheets, and data analysis
Supporting tender/documentation/vendor registration processes
Maintaining filing systems and records
Coordinating payments, outstanding follow-ups, and account-related documents
Assisting management with operational tasks and scheduling
Ensuring timely execution of internal processes and compliance