A back office job description includes tasks that support a company's internal operations and front-office functions, such as data management, record-keeping, and administrative support. Key duties often involve data entry, financial processing, and coordinating with other departments to ensure smooth workflow, and these roles do not involve direct customer interaction.
Key responsibilities
Data and record management: Performing data entry, maintaining accurate records, and organizing files.
Financial and accounting support: Processing invoices, creating reports, and reconciling accounts.
Administrative support: Coordinating with departments, managing office supplies, and assisting with office management tasks.
Coordination: Serving as a link between management and front-office staff, coordinating day-to-day activities, and assisting with project processing.
Documentation and reporting: Preparing reports and presentations, and maintaining databases and documentation.
Compliance: Ensuring adherence to company policies and procedures