A Naukri Group company
Login చేయండిHire Local Staff
A Naukri Group companyLogin చేయండిHire Local Staff
15,000 - 21,500 /నెల
Lobo Staffing Solutions Private Limited
బాంద్రా కుర్లా కాంప్లెక్స్, ముంబై
బ్యాక్ ఆఫీస్ / డేటా ఎంట్రీ లో 6 - 24 నెలలు అనుభవం
ఫుల్ టైమ్
Key Responsibilities:
Voice Process (50%)
Handle inbound and outbound calls with international clients/customers.
Provide accurate information, resolve queries, and address concerns professionally.
Maintain high standards of customer service and communication.
Follow call scripts, compliance guidelines, and quality standards.
Escalate complex issues to relevant teams when required.
Backend & Coordination Work (50%)
Perform backend operations such as data entry, documentation, and report preparation.
Update and maintain client records in CRM or internal systems.
Coordinate with international clients via email and internal tools for follow-ups and updates.
Support internal teams with process documentation and task coordination.
Ensure timely completion of backend tasks aligned with client requirements
