బ్యాక్ ఆఫీస్ కోఆర్డినేటర్

We are a packaged Snack Food company. Our office is at Tughalkabad Village, New Delhi.

Job Description:

We are looking for an experienced or fresher customer relation manager to join our team. As a CRM, you will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their inquiries and resolving any issues.

Key Responsibilities:

Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media.

Provide prompt, efficient, and satisfactory responses to customer inquiries.

Support successful customer retention initiatives, such as customised marketing campaigns and loyalty programs.

Monitor customer feedback regularly and identify areas of improvement in our products and services.

Stay updated about industry trends and CRM best practices to ensure our processes and procedures are optimised.

Pay: ₹15,000.00 - ₹20,000.00 per month

Job Types: Full-time, Permanent

Schedule:

Day shift

Fixed shift

Supplemental Pay:

Overtime pay

Performance bonus

Yearly bonus

Experience:

total work: 1 year (Preferred)

Language:

English (Required)

Work Location: In person

Job Types: Full-time, Permanent

Language:

• English (Preferred)

Work Location: In person

• It is a Full Time బ్యాక్ ఆఫీస్ / డేటా ఎంట్రీ job for candidates with 0 - 6 months of experience.