Design Review Manager

Manager - Design Review Long Description 1 1. Purpose of Position Builds and leads a knowledge hub of multi-disciplinary technical experts delivering a gamut of technical services in the Design Review (DR) team across market segments and BV product lines. Responsible for all operations of the Design Review team including Business development support, commercial & operational excellence, skill development, product & services innovation, to help secure market leadership for BV TC portfolio. 2. Key Responsibilities Leadership & Operations Develop and execute Technical centre’s strategic vision for the Design Review team. Drive achievement of annual budgets and resource utilization metrics for Design Review team set out by the IND product lines. Ensure compliance with ISO 17025 (testing / calibration), ISO 17020 (inspection), and ISO 17065 (certification) standards where applicable. Establish performance metrics, KPI’s and continuous improvement programs, oversee capacity planning and resource utilization. Long Description 2 Technical Service Delivery for Design Review (DR) team E nsure daily management of the Design Review team activities to deliver services in accordance with the defined Contractual scope in a timely & efficient manner. Support with Technical Centre related activities as and when required by the Management/ Manager. Lead and drive Strategic Growth initiatives for the Design Review team through close engagement with Large Clients, Key Accounts, Market Leaders and M&S Team. Coordinate with other internal stakeholders in HQ & Zones to support all Pre-Order & Post- Order activities for DR scope. Lead the development & delivery of SOPs, workflows aligned with market needs, international standards and client requirements. Implement quality management systems and technical procedures Perform design review related work when needed to meet client deadlines and emergencies. Recruit, onboard, mentor, coach technical & administrative staff. Establish competency frameworks and training programs for DR Team related activities. Foster a culture of technical excellence, learning, knowledge sharing and compliance within DR Team. Comply to the administrative duties assigned by the Manager and as per BV HR policies. Client & Stakeholder Management Support Business development for DR scope through customer engagements Build & nurture relationships with internal / external clients. Lead efforts to support winning large / strategic deals, key accounts growth, business development and tender proposals Address technical queries and resolve service issues Represent Design Review/ Technical Centre at industry forums and conferences Actively gather client feedback and drive service improvements Compliance & Accreditation for TC Maintain & expand accreditations where applicable in coordination with PLs Prepare for and coordinate accreditation audits Ensure adherence to regulatory requirements across all sectors Implement corrective actions and manage non-conformities Stay current with evolving standards and regulatory changes that impact DR team operations Long Description 3 Innovation & Technical Excellence Identify opportunities for development of new products to DR portfolio in coordination with management. Lead technical research and capability development Benchmark against industry best practices Mentor technical staff on complex technical challenges Stay well informed on industry changes & trends, competitor analysis & participate in external events directly involved with our prime markets. Lead Specific Projects as and when required by SOA Management 3. Criteria for Performance Evaluation (KPIs) Sales – Design review Opportunity Pipeline, Sales Conversion & Hit Ratio Revenue: Design Review Organic growth & profitability targets as per Business Plan Quality: NC rates, client satisfaction scores, accreditation audit results Operational Efficiency: SLAs achievement rates, resource utilization. Team: Staff retention, training completion rates, competency assessments Innovation: New service launches, capability expansion, market share growth Compliance: Accreditation maintenance, zero critical NCs, regulatory adherence Long Description 4 4. Professional Qualification Bachelor’s degree in engineering, preferably Mechanical/ Industrial/ O&G/ Metallurgy disciplines; master’s degree preferred. 5. Experience 15+ yrs of experience in the technical services domain relevant to TIC business segments in Oil and Gas, Power, Process industry, Infrastructure /Construction. Hands-on working experience in the design of static equipment and/or piping & machinery systems for O&G, Process and Industrial projects is highly desired. 6.Technical Competencies Demonstrated track record in leading and managing a design review team of 5+ engineers for a duration of 5 years + as a minimum. Strong technical understanding of international standards & codes (ASME/ IBR/ EN/ API/ IS/ IEC) industry standards & best practices relevant to BV’s DR portfolio. Strong communication skills with ability to interact effectively from base operators to senior management. Experience Level Mid Level