Senior Finance and Accounting Associate - Collections

Finance & Accounting Sr Associate Collections Job brief We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. Person must strike a balance between maintaining trustful relationships and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. Minimum Experience, Education and Certifications Graduation in Commerce, MBA - Finance or equivalent combination of education in finance domain Requires 2-4 years relevant experience Technical Skill Solid knowledge of relevant accounting principles Solid data analysis skills Problem resolving skills and should be a team player ERP – SAP (preferred) Working knowledge of MS Office and databases Soft Skills Knowledge of billing procedures and collection techniques Proven experience as a Collection Specialist or similar role Comfortable working with targets Patience and ability to manage stress Excellent communication skills (written and oral) Skilled in negotiation with clients Job Responsibilities Monitoring accounts to identify overdue payments. Finding and contacting customers to arrange debt payoffs Keeping accurate records and reporting on collection activity Investigate historical data for each debt or invoice Take actions to encourage timely debt payments and as per contractual terms Process payments and refunds Resolve billing and customer credit issues Report on collection activity and accounts receivable status Ensure all payments are timely and correctly applied. Should have exposure on DSO calculation. Sending weekly Statement of Account, open AR report and unapplied Payment report to the Management. Provide timely remittance to cash application team and support them to apply the payment timely and correctly. Physical Requirements/ Working Conditions Ability to physically perform general office requirements. Must be able to perform essential responsibilities with or without reasonable accommodations. Experience Level Senior Level