Senior Business Analyst

Senior Progress developer (application support) As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Why Join This Team Work on systems that matter - Enterprise-grade platforms used across the financial industry Be part of AI-driven engineering - Exposure to AI-assisted development and emerging agentic workflows Collaborate with strong engineers - Learn from technically capable peers Supportive leadership - Actively improving tools and engineering practices Career growth - Opportunities across technologies and roles within SS&C Job Description SS&C is seeking a Senior Software Engineer who is passionate about building high-quality systems and continuously improving how software is designed and delivered. SS&C is actively investing in AI-driven and agentic solutions designed to simplify complex financial operations at scale within a global organization delivering mission-critical systems across the financial services industry. In this role, you will be part of a team providing second- and third-level technical support to an international client base within the financial industry. You will develop and support enterprise-grade applications built using Progress (OpenEdge), working closely with experienced engineers in a collaborative environment. You will take ownership of key components, troubleshoot complex production issues, and contribute to improving system reliability and engineering practices. Key Responsibilities: Investigate and resolve production issues across Progress-based applications Perform root cause analysis and implement sustainable fixes Develop and enhance application components using Progress (OpenEdge) Collaborate with cross-functional teams to ensure stability and performance Maintain high standards of code quality, clarity, and documentation Contribute to continuous improvement of support processes and engineering practices You will work in a collaborative environment where ideas are shared openly and continuous learning is encouraged. This role offers exposure to the domain of financial technology and opportunities to contribute to innovative, business-critical solutions. We are looking for a strong problem solver with a proactive, “can-do” attitude who takes ownership and drives work to completion. Required Technical Skills 7–10 Yrs of hands-on experience in Progress 4gl and related technologies (e.g., AppServer, WebSpeed, PAS for OpenEdge); Exposure to Source control systems (Git) Exposure to IT service management platforms like ServiceNow & understanding of Incident management, SLA tracking, and Release management. ITSM Certification is a plus. Adherence to development standards and best practices Familiarity with AI-assisted development and automation concepts, with an interest in applying them to improve engineering efficiency and workflows Experience with Visual studio code is a plus. Demonstrated Capabilities Strong communication skills. Ownership and accountability. Effective problem solving. Team collaboration. Continuous learning mindset. High-quality delivery focus Additional Information Interview will be conducted via video Technical assessment will be part of the process Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. Applications will be accepted on an ongoing basis until the position is filled. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. Experience Level Senior Level