Senior Associate - Operations (Cash Application Specialist)

Senior Associate - Operations Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact. Job Description JOB FUNCTION: Under direct supervision, utilizes UL’s ERP, Oracle to perform Cash Application. Compiles and evaluates receipt information for new and existing clients. Assists in a variety of activities including the administration of day to day operations of the Cash application process, reviewing the receipt information to ensure accuracy, researching issues and preparing reports as needed for management. JOB RESPONSIBILITIES: •1. Performs daily cash application duties, search banking information, communicate with customers and colleagues for remittance advices as needed, record the payment received/apply invoices as indicated on remittance advices, work with Internal and External customers to resolve Cash application issues, reconcile bank statements with ERP Oracle. •2. Compiles data in Microsoft Excel and utilizes Oracle to export data for various reports. •3. Assists Customer Service and Collections in providing accurate customer receipt/cash application information, and requires an general understanding of the accounting entries behind the Receipt/cash application. •4. Communicates with internal and external clients in order to obtain, exchange or provide necessary information as it regards to Cash Application of payments to open invoices. •5. Assist in the closing process for Cash Application and verify that all cash application activities have been completed as required. •6. Researches receipt/cash application questions received from internal and external clients, incl. audit support. •7. Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices 8. Performs other duties as directed. Qualifications Graduate Experience Level Mid Level