Managing day-to-day client communication and project oversight
Preparing and managing project timelines, budgets, and deliverables
Briefing internal teams and managing expectations between departments
Tracking campaign performance and ensuring KPIs are met
Leading client meetings and presenting updates or strategic recommendations
Managing feedback loops and ensuring accurate implementation
Supporting renewals, upsells, or additional service opportunities
Collaborating with creative, digital, and production teams
Writing reports or contact summaries for internal and external use
Building long-term client relationships and ensuring satisfaction