Oversee daily salon operations and ensure a seamless customer experience
Manage appointments, scheduling, and client flow efficiently
Lead, motivate, and support the salon team to deliver high-quality services
Maintain salon cleanliness, hygiene standards, and professional ambience
Handle customer queries, feedback, and service recovery with professionalism
Monitor inventory, product usage, and coordinate with suppliers
Track sales, targets, and performance metrics
Assist with marketing activities, social media coordination, and in-salon promotions
Ensure all company policies and SOPs are followed consistently