Manager - Motor Finance Collections

Manager - DSMG - Motor Finance - Collections - Flows - Bkt 1 to 3 (ST) - Jodhpur - Panchmukhi Tower - (J1 - J3) Key Deliverables: Collection Activity Achieve assigned collection target through CREs assigned to them Achieve assigned target on KPA parameters Customer Relationship Maintain constant touch with specific customer groups who are difficult to reach through CREs Visit and meet customers Managing Team Manage the team of CREs Should align individual work and performance with the broader team to achieve mutual outcomes Makes sure self and team adheres to the team's expectations and guidelines, fulfils teams responsibilities and should demonstrate personal commitment to the team. Document Management Ensure all collection documents are submitted correctly and on time Audit Compliance Ensure strict audit compliance as per company norms for self and team Managing Branch Ensure smooth functioning of branch collection without any issues Manage the repossession activity of the branch Vendor Management Managing Vendors (Collection agency & Repo agency) Education Qualification: Graduate Specialized job competencies: Functional Competencies Communication Negotiation Skill Market/Industry Knowledge Knowledge of Collection (Policy, Procedures & Scheme) Computer and analytical skills Behavioral Competencies Execution Excellence Customer Centricity People Leadership.