Customer Assistance Manager - Loan Against Property

Customer Assistance Manager_Loan Against Property-Hardship Assistance Unit_Ahmedabad - Responsible for managing customer assistance related to Loan Against Property within the Hardship Assistance Unit. - The role involves handling customer queries, providing support and guidance on loan-related hardships. - Requires strong communication and customer service skills to effectively assist clients. - The position is based in Ahmedabad and focuses on financial services related to loans. - The candidate should be experienced in customer management within banking or financial services sectors. - The role demands problem-solving abilities and empathy towards customers facing financial difficulties. - Coordination with internal teams to resolve customer issues and provide timely assistance is essential. - The job requires managing sensitive customer information and maintaining confidentiality. - Ability to work in a structured environment and follow banking compliance norms is important. - The role may involve liaising with multiple stakeholders to ensure customer satisfaction and loan recovery support.