కౌంటర్ బిల్లింగ్ ఎగ్జిక్యూటివ్

Job Summary

The Billing Executive will be responsible for accurately processing customer/patient billing transactions, generating invoices, collecting payments, maintaining billing records, and providing efficient support to patients/customers. The role requires accuracy, good communication skills, and the ability to handle billing-related queries professionally.

Key Responsibilities

• Generate accurate bills and invoices for patients/customers as per the applicable services or products.

• Verify billing details, rates, discounts, taxes, and payment information before finalizing bills.

• Handle cash, card, UPI, and other approved payment transactions.

• Provide receipts and payment confirmations to customers/patients.

• Handle billing corrections, cancellations, refunds, and adjustments as per company policy.

• Coordinate with Pharmacy, Front Office, Accounts, Insurance/TPA, and other departments for billing-related requirements.

• Verify prescriptions, service details, patient information, and other supporting documents wherever applicable.

• Maintain daily billing and collection records.

• Ensure proper cash reconciliation at the end of the shift.

• Submit daily collection reports and supporting documents to the concerned department.

• Resolve customer/patient queries related to billing and payments professionally.

• Ensure all billing transactions are entered correctly in the ERP/POS/billing system.

• Maintain confidentiality of patient/customer and financial information.

• Follow company policies, billing procedures, and internal controls.

• Support internal and statutory audits by providing required billing records and documents.

• Ensure proper handover of cash, documents, and pending billing transactions during shift changes.

• It is a Full Time అకౌంటెంట్ job for candidates with 1 - 6+ years Experience.