Collection Executive

Key Responsibilities

Payment Collection & Follow-up
• Follow up with customers regarding outstanding payments through calls, emails, WhatsApp, and other communication channels.
• Maintain regular communication with debtors to secure payment commitments and collection updates.
• Track payment promises and ensure commitments are fulfilled within agreed timelines.

Client Coordination
• Coordinate with clients regarding collection assignments and payment recovery status.
• Provide regular updates and reports on collection activities and recovery progress.
• Address client queries related to outstanding payments and collection efforts.
• Maintain strong professional relationships with clients.

Negotiation & Dispute Resolution
• Negotiate payment schedules and settlement plans when required.
• Resolve payment-related disputes professionally and efficiently.
• Communicate with customers to understand payment concerns and identify suitable solutions.
• Escalate complex cases to management when necessary.

• It is a Full Time అకౌంటెంట్ job for candidates with 0 - 1 years of experience.