కలెక్షన్ ఎగ్జిక్యూటివ్

Job Description

Senior Collection Executive – Accounts Receivable (AR)

Company: Shivshakti Metal

Location: Ahmedabad

Department: Finance & Accounts

Reporting To: CFO / COO

Experience: 3–5 Years

Employment Type: Full Time

Position Overview

Shivshakti Metal is looking for an experienced Senior Collection Executive who will take complete ownership of the company's Accounts Receivable (AR) and customer collections. The ideal candidate should possess strong expertise in AR ageing analysis, collection strategies, customer relationship management, and cash flow improvement.

The current receivable portfolio is approximately ₹3 Crore, and this role is critical in reducing overdue receivables while maintaining excellent customer relationships.

Key Responsibilities

Accounts Receivable Management

Manage the complete Accounts Receivable cycle.

Monitor customer outstanding balances on a daily basis.

Prepare and analyze AR ageing reports.

Track collection performance across ageing buckets:

Current

0–30 Days

31–60 Days

61–90 Days

More than 90 Days

Prioritize collections based on ageing and risk.

Collection Management

Follow up with customers through calls, emails, WhatsApp, and meetings.

Ensure timely realization of payments.

Prepare daily collection plans.

Resolve payment delays and disputes.

Coordinate with customers regarding:

Payment schedules

Pending invoices

Debit Notes

Credit Notes

Short Payments

TDS deductions

GST-related issues

Customer Relationship Management

Maintain healthy relationships with key customers while ensuring payment discipline.

Coordinate with:

Purchase Departments

Finance Teams

Accounts Payable Teams

Plant Accounts

Corporate Finance

Negotiate payment commitments professionally.

AR Ageing & MIS

Prepare daily, weekly, and monthly reports covering:

Collection Achievement

Outstanding Summary

Ageing Analysis

Bucket-wise Recovery

Customer-wise Exposure

Collection Forecast

Expected Cash Flow

Overdue Trend Analysis

Cash Flow Management

Support the Finance team in maintaining healthy cash flow by:

Forecasting expected collections

Identifying high-risk receivables

Escalating critical overdue accounts

Supporting working capital optimization

Coordination with Internal Teams

Work closely with:

Sales Team

Dispatch Team

Billing Department

Accounts Department

Customer Service

Ensure there are no delays due to documentation issues.

Process Improvement

Develop and implement:

Collection SOPs

Follow-up schedules

Escalation Matrix

Customer Payment Tracker

Commitment Tracking

Daily Collection Dashboard

Continuously improve collection efficiency.

Required Skills

Technical Knowledge

Must have strong knowledge of:

Accounts Receivable

Collection Process

Credit Control

Customer Ledger Reconciliation

Bank Reconciliation

GST Basics

TDS

Debit/Credit Notes

Payment Follow-up Process

Working Capital Management

Cash Flow Planning

Must understand AR ageing buckets thoroughly:

0–30 Days

31–60 Days

61–90 Days

Above 90 Days

Should know how to reduce ageing systematically.

Software Skills

Good knowledge of:

MS Excel (Advanced)

Pivot Tables

VLOOKUP/XLOOKUP

Excel Reports

Outlook

Microsoft Office

Preferred:

Zoho Books

Zoho Inventory

Zoho CRM (basic knowledge)

Soft Skills

Excellent communication skills

Strong negotiation skills

Customer relationship management

Problem-solving ability

Attention to detail

Time management

Result-oriented approach

Ability to work under pressure

Educational Qualification

B.Com / M.Com

MBA Finance (Preferred)

Experience

3–5 years of experience in Accounts Receivable and Collections.

Experience in manufacturing, industrial products, engineering, or B2B distribution companies will be preferred.

Key Performance Indicators (KPIs)

Monthly Collection Target Achievement (%)

Reduction in Total Outstanding

Reduction in >90 Days Outstanding

Reduction in DSO (Days Sales Outstanding)

Collection Efficiency Ratio

Customer Payment Commitment Adherence

Weekly Cash Collection vs Forecast

Bad Debt Prevention

Ledger Reconciliation Accuracy

Customer Response Time

• It is a Full Time అకౌంటెంట్ job for candidates with 1 - 2 years of experience.