Job Title: Collection Telecaller
Location: Mumbai
Experience: 0 to 6 Months
Education: Graduate (Any Degree)
Job Summary:
We are looking for a motivated and detail-oriented Collection Telecaller to join our team. The candidate will be responsible for contacting customers to recover outstanding payments while maintaining a professional and courteous approach.
Key Responsibilities:
Make outbound calls to customers for payment reminders and collections
Follow up on overdue accounts and ensure timely recovery
Maintain accurate records of customer interactions and payment status
Negotiate payment plans when required
Handle customer queries related to outstanding dues
Ensure compliance with company policies and collection procedures
Required Skills:
Good communication and interpersonal skills
Basic knowledge of MS Excel and computer operations
Ability to handle pressure and meet targets
Strong convincing and negotiation skills
Preferred Qualifications:
Freshers are welcome
Prior experience in telecalling or collections will be an added advantage