కలెక్షన్ ఎగ్జిక్యూటివ్

We are looking for an Tele Collection Executive to join our team at Optizenith Global Solutions Pvt Ltd. Candidates having Tamil, Telgu and Kannada language can apply.

Roles & Responsibilities

• Handle outbound collection calls for assigned customer accounts.

• Manage Bucket 0, Bucket 1, and Bucket 2 delinquency cases effectively.

• Generate quality Promise to Pay (PTP) commitments from customers.

• Ensure maximum conversion of PTP commitments into successful collections.

• Conduct regular follow-ups with customers to achieve monthly collection targets.

• Negotiate repayment plans while maintaining customer relationships.

• Update customer interactions and collection status accurately in the CRM/system.

• Adhere to all compliance, regulatory, and company collection policies.

• Achieve assigned productivity, quality, and collection KPIs

Mandatory Eligibility

• DRA Certification is mandatory.

• Minimum 6 months of collections experience after obtaining DRA Certification.

• Experience in handling Bucket 0, Bucket 1 & Bucket 2 portfolios.

• Strong experience in:

  • PTP Generation

  • PTP Conversion

  • Customer Follow-ups

  • Collections Recovery

• Excellent communication and negotiation skills.

• Ability to work towards collection targets in a fast-paced environment.

Compensation & Benefits

• Salary: Up to ₹22,000 per month

• Attractive Performance Incentives

• Career Growth Opportunities

• Professional Work Environment

• It is a Full Time అకౌంటెంట్ job for candidates with 6 months - 3 years of experience.