కలెక్షన్ ఎగ్జిక్యూటివ్

We are looking for a COLLACTION TELECALLER to join our team NIRVAAN ENTERPRISES to handle customer calls, provide exceptional customer support and resolve queries related to BANKING. The role offers an attractive in-hand salary of In Hand Salary and opportunities for growth.

Key Responsibilities:

• Outbound Calling: Contacting customers with overdue accounts (loans, bills, etc.) to remind them of payments.

• Negotiation: Discussing and setting up flexible payment plans or settlements with customers based on their financial situation.

• Customer Service: Handling inbound/outbound calls to address payment-related queries, resolve disputes, and offer assistance.

• Data Management: Accurately updating customer details, payment commitments, and call outcomes in the collection software.

• Follow-Up: Tracking scheduled payments and ensuring customers stick to their agreed-upon arrangements.

• Compliance: Adhering strictly to company policies, procedures, and all relevant debt collection laws.

• Target Achievement: Meeting individual and team goals for payment recovery.

• Reporting: Providing regular updates on collection status and performance to team leads. 

Job Requirements:

The minimum qualification for this role is Minimum Qualification 10th PASS and FRESHER CAN ALSO APPLY.

• It is a Full Time అకౌంటెంట్ job for candidates with 0 - 6 years of experience.