కలెక్షన్ ఎగ్జిక్యూటివ్

Job Description

We are hiring for the position of Tele Collections Executive

Work Location: Bangalore (Bommanahalli)

Key Responsibilities:

Handle inbound and outbound collection calls for overdue Personal Loan and Business Loan accounts

Follow up with customers for pending EMI payments and ensure timely collections

Negotiate repayment plans and resolve payment-related concerns professionally

Maintain accurate customer interaction records and payment commitments in CRM systems

Coordinate with field collection teams and backend operations for account resolution

Ensure compliance with collection processes, company policies, and quality standards

Address customer queries, escalations, and disputes with empathy and professionalism

Achieve daily, weekly, and monthly collection targets

Eligibility Criteria:

6 months to 2 years of experience in Tele Collections, Collections, or Customer Service roles within the NBFC/BFSI industry

Excellent communication and convincing skills in English and Hindi

Regional language proficiency will be an added advantage

Strong negotiation and problem-solving abilities

Basic knowledge of CRM tools and MS Office

Graduate in any discipline

Age Limit: Below 30 years

Salary: Up to 3.5 LPA + Attractive Incentives

• It is a Full Time అకౌంటెంట్ job for candidates with 1 - 3 years of experience.