Roles & Responsibilities
1. Billing & Payment Handling
Generate accurate bills and invoices for customer purchases.
Handle cash, card, UPI, and online payment transactions.
Ensure proper billing procedures are followed at all times.
Verify pricing, discounts, and promotional offers before billing.
2. Customer Interaction
Assist customers during the billing and checkout process.
Address basic customer queries related to pricing, billing, and payments.
Ensure polite and professional customer service.
3. Cash Management
Maintain daily cash records and transaction reports.
Ensure proper cash handling and balance reconciliation at the end of the day.
Coordinate with accounts/admin team for reporting and documentation.
4. Billing Software & Records
Operate POS/billing systems efficiently.
Maintain accurate billing and sales records.
Update customer and transaction details in the system.
5. Coordination with Store Team
Coordinate with sales staff regarding product codes, stock availability, and customer requirements.
Support store operations during peak hours and events.
6. Inventory & Tagging Support
Assist in barcode scanning, tagging, and maintaining billing accuracy.
Report any mismatch in pricing or product details to the management.
Skills Required
Basic computer and billing software knowledge
Good communication and customer handling skills
Attention to detail and accuracy
Basic mathematical and cash-handling skills
Ability to work in a fast-paced retail environment
Preferred Experience
Experience in billing, cashier, retail operations, or front desk roles preferred
Freshers with good communication and basic computer knowledge can also apply