The Account Specialist contacts potential customers in order to close sales, and handles the needs of existing customers. Their role is to provide support for the specific region to which they are assigned, contact customers, create price quotes, and accept and process new orders. Their responsibilities are to serve customers by completing enrollments and conversion mailings, respond to requests, resolve complaints, process account payable checks on a regular schedule, input credit and debit payments, create and maintain accounts payable files, write and generate regular reports, troubleshoot accounting problems, establish contact with new customers, and help set up new accounts.