Team Manager - RCU-Comm. Bank HO & Support-Business Process Management Group Team Manager RCU- Comm. Bank HO & Support-RA-Risk Control Unit Job Description JOB DESCRIPTION : • Customer Service Officers to address requests/complaints received from clients for all for Retail Asset Products (Eg: Home loan / LAP/Personal Loan). •Address all Service Request /Complaints and ensure all requests/complaints are closed within TAT •Digital Adoption for all Retail Asset Clients •Achieve Cross sell Targets set as per KRA’s •Quality of Service Request and Resolution as given to customers. Job requirements: •Some experience in Customer Service would be an added advantage •Believes in team work •Taking ownership of customer issues and taking them to end to end resolution •Apply best practices and focus on areas of improvement •Focused towards achievement of own KRAs •Building rapport and coordinating with internal stakeholders and ensuring customer requests are addressed on time. •Proficiency in WORD and EXCEL/PPT preferred Eligibility: •Spent twelve months (applicant for same grade role)/eighteen months (applicant for next grade role) in the same division function role. •Applications can be made for roles in same level or one level above. Experience Level Mid Level
Other Details
It is a Full Time Security Guard job for candidates with 1 - 6+ years Experience.
More about this Team Manager - Risk Control Unit in Banking job
Who is eligible to apply for this Team Manager - Risk Control Unit in Banking job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Team Manager - Risk Control Unit in Banking job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Team Manager - Risk Control Unit in Banking job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vasai West, Mumbai.
How many vacancies are there for this Team Manager - Risk Control Unit in Banking job?
Ans : There is 1 vacancy for this Team Manager - Risk Control Unit in Banking role.
Is this job open for all genders?
Ans : Yes, this Team Manager - Risk Control Unit in Banking job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Team Manager - Risk Control Unit in Banking position is Vasai West, Mumbai.
What makes this Team Manager - Risk Control Unit in Banking job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
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Kotak Mahindra Bank Limited
Vasai West, Mumbai
1 - 6+ years Experience in Security Guard
Full Time
