Security Guard

Scope of Work: Operation Manager

Position Title: Operation Manager
Department: Operations
Reports To: General Manager / Managing Director
Location: Head Office & Field Locations

1. Operational Execution & Site Management

• Oversee day-to-day operations across all assigned sites (security, housekeeping, technical services, etc.).

• Ensure proper deployment and attendance of manpower per site requirement and client agreement.

• Conduct regular site visits, night rounds, and surprise audits to assess quality, discipline, and performance.

• Maintain manpower records, shift rosters, duty charts, and incident logs.

• Resolve on-site operational issues promptly, escalating to higher authorities when necessary.

2. Staff Management & Supervision

• Supervise team of supervisors, area officers, and field staff across all service lines.

• Conduct regular briefings, roll calls, and training sessions for staff to improve performance.

• Ensure discipline, grooming standards, and proper use of uniforms and equipment.

• Handle grievances, conflict resolution, warnings, and performance tracking for staff.

• Coordinate recruitment, joining formalities, and site induction for new employees.

3. Client Coordination & Service Assurance

• Act as primary point of contact for client site in-charges and society managers.

• Ensure timely and professional communication with clients regarding operations, staff, incidents, etc.

• Handle client complaints or service issues and provide immediate corrective actions.

• Submit daily/weekly/monthly reports and feedback updates as per client expectations.

• Attend review meetings with clients and prepare compliance documents for audits.

4. Documentation & Reporting

• Maintain and submit records including:

  • Duty rosters

  • Attendance reports

  • Service checklists

  • Incident/accident reports

  • Visitor logs and material movement registers (where applicable)

• Ensure all sites follow SOPs and documentation protocols laid out by the company.

5. Compliance & Administration

• Ensure sites adhere to labor laws, PSARA, PF, ESI, and other compliance requirements.

• Assist in maintaining valid licenses, ID cards, background verification, and deployment files.

• Maintain inventory of uniforms, consumables, and equipment, and report shortages or needs.

6. Vendor & Logistic Support

• Coordinate with vendors for material supply, pest control, equipment servicing, etc.

• Monitor AMC vendors and ensure timely servicing of machinery and infrastructure.

• Support logistics for event setups, manpower arrangements, or emergency situations.

7. Cost & Resource Control

• Ensure optimum utilization of manpower and resources to maintain budgetary efficiency.

• Report on overtime, manpower shortages, cost escalations, and site-specific expenses.

8. Training & Development

• Identify training needs for ground-level staff and coordinate with HR/training departments.

• Arrange on-job training, fire drills, mock drills, and refresher programs at sites.

9. Emergency & Crisis Handling

• Act as the first responder for emergencies: fire, medical, or security-related.

• Coordinate with fire department, police, medical aid, and internal teams as required.

• Maintain and review emergency response plans for each site.

10. Support to Management

• Provide daily updates to senior management about site operations and staff movement.

• Share insights on operational gaps, site requirements, and client feedback for improvements.

• Assist in new site mobilizations, handovers, and surveys.

• It is a Full Time Security Guard job for candidates with 2 - 5 years of experience.

More about this Security Guard job

1. What is the eligibility criteria to apply for this Security Guard job?
   Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Security Guard job?
   Ans: This Security Guard job will have 6 working days.
4. Are there any charges applicable while applying or joining this Security Guard job?
   Ans: No, there is no fee applicable for applying this Security Guard job and during the employment with the company, i.e., FIABLES ASSOCIATES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Security Guard role?
   Ans: There is an immediate opening of 1 Security Guard at FIABLES ASSOCIATES
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Security Guard job.
8. What are the timings of this Security Guard job?
   Ans: This Security Guard job has 09:00 AM - 06:00 PM timing.