CCTV Operator

Job Description: Security Operations Centre (SOC) Operator

Position Overview:

The SOC Operator is responsible for ensuring the security and safety of personnel,

property, and information by monitoring and managing security systems, responding

to incidents, and executing Standard Operating Procedures (SOPs). This role

includes hardware troubleshooting, CCTV monitoring, and access control system

management. The SOC Operator must ensure efficient surveillance, incident

response, and system operation across all monitored sites.

Key Responsibilities:

1. Monitoring and Surveillance:

o Operate and monitor CCTV systems, access control systems, intrusion

detection systems, and other security-related technologies.

o Analyse live feeds to identify and respond to potential threats or

breaches.

2. Incident Response:

o React promptly to alarms or incidents, assess the situation, and take

appropriate action.

o Coordinate with on-site security personnel, emergency responders,

and management teams as per established protocols.

o Prepare daily, periodic, and ad hoc reports, including detailed incident

logs and analyses.

3. Access Control Management:

o Grant or deny access to secure areas, ensuring adherence to access

policies.

o Handle visitor management, verify credentials, and manage temporary

access permissions.

4. Alarm Handling:

o Investigate and address security system alarms, escalating issues as

needed.

o Maintain detailed records of alarm incidents for further investigation.

5. Technical Issue Resolution:

o Perform basic troubleshooting for hardware and system issues,

including CCTV cameras, access control devices, and computer

peripherals.

o Notify technical teams for advanced repairs and document outages or

technical faults in system logs.

o Prepare daily, periodic, and ad hoc reports, including detailed incident

logs and analyses.

Essential Requirements:

 Experience:

o Min 2 yrs of experience in a Security Operations Centre (SOC) or similar

role is essential.

o Proven expertise in monitoring and operating video surveillance and

access control systems, such as Lenel OnGuard, C-Cure 9000, Avigilon,

or ExacqVision.

o Background in hardware maintenance and troubleshooting, including

computers and peripherals.

o Familiarity with repair and troubleshooting of CCTV cameras, monitors.

o Proficiency in Microsoft Office Suite for report preparation and analysis.

Qualifications:

 Graduation/ Diploma/Certifications in security system operations.

• It is a Full Time Security Guard job for candidates with 2 - 5 years of experience.

More about this CCTV Operator job

1. What is the eligibility criteria to apply for this CCTV Operator job?
   Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹19000 - ₹23000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this CCTV Operator job?
   Ans: This CCTV Operator job will have 6 working days.
4. Are there any charges applicable while applying or joining this CCTV Operator job?
   Ans: No, there is no fee applicable for applying this CCTV Operator job and during the employment with the company, i.e., Dayma Security Services Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this CCTV Operator role?
   Ans: There is an immediate opening of 15 CCTV Operator at Dayma Security Services Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Security Guard job.
8. What are the timings of this CCTV Operator job?
   Ans: This CCTV Operator job has Rotational Shift.