Voice & Non-Voice Customer Support Executive

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Healthmug Private Limited. The role focuses on expanding the client base, meeting revenue targets, and ensuring exceptional customer satisfaction. The position offers ₹15000 - ₹20000 and opportunities for career growth.

Key Responsibilities:

• • Respond to customer queries via chat, email, phone, and app

  • Resolve order, payment, and return-related issues

  • Guide new users through onboarding and product features

  • Maintain accurate records of interactions and resolutions

  • Update and manage FAQs and help content

  • Gather and manage customer feedback and reviews

  Requirements:

  • 1–2 years of experience in Customer or Technical Support

  Strong communication in English

  • Familiar with Zoho Desk or similar tools

  • Ability to explain s oftware/app features clearly

  Experience with SaaS or payment platforms (IS A PLUS)

  • Problem-solving attitude with a customer-first mindset

• It is a Full Time Sales / Business Development job for candidates with 6 months - 1 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

1. What is the eligibility criteria to apply for this Voice & Non-Voice Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice & Non-Voice Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Voice & Non-Voice Customer Support Executive job and during the employment with the company, i.e., Celebrate Jobs Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice & Non-Voice Customer Support Executive role?
   Ans: There is an immediate opening of 35 Voice & Non-Voice Customer Support Executive at Celebrate Jobs Llp
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Voice & Non-Voice Customer Support Executive job?
   Ans: This Voice & Non-Voice Customer Support Executive job has 09:30 AM - 06:30 PM timing.