Virtual Relationship Manager

Hiring: Virtual Relationship Manager (VRM)
Company: Teleperformance Global Services Pvt. Ltd.
Location: Prestige Shantiniketan,Thigalarapalya, Whitefield, Bengaluru – 560067
Salary: ₹18,000 – ₹22,000/month
Shift: Day Shift
Experience: 0–3 years
Qualification: Graduation (10+2+3) - Any graduate except B.E

🚨 IMPORTANT ELIGIBILITY

B.E./B.Tech graduates are NOT eligible for this position.
Please apply only if you meet the specified educational criteria.

💼 Job Role

As a Virtual Relationship Manager, you will manage customer relationships through calls and digital channels, understand customer needs, and recommend relevant banking products.

Key Responsibilities :

• Handle inbound & outbound calls with assigned customers

• Understand customer requirements and recommend suitable banking products

• Cross-sell & upsell Cards, Loans/Assets, TPP and other banking products

• Achieve assigned sales and portfolio targets

• Resolve customer queries and complaints professionally

• Build strong customer relationships and focus on customer retention

• Maintain accurate customer records and update CRM

• Promote digital banking services

• Follow banking policies, compliance requirements and internal processes
  

✅ Eligibility & Skills

• Graduate in any stream except B.E./B.Tech

• Freshers can apply; 0–3 years experience

• Fluent English is mandatory

• Any one additional language: Hindi / Tamil / Kannada / Malayalam

• Good communication and customer-handling skills

• Sales and persuasion ability

• Basic knowledge of banking/financial products

• Basic computer and CRM knowledge
  

• It is a Full Time Sales / Business Development job for candidates with 0 - 1 years of experience.