We are looking for an experienced Travel Agency Manager to oversee the daily operations of our travel agency. The role involves managing staff, coordinating travel arrangements, building client relationships, and ensuring high-quality customer service. The ideal candidate should have strong organizational skills, knowledge of travel destinations and packages, and the ability to develop business opportunities.
Key Responsibilities:
Manage daily operations of the travel agency.
Supervise and support agency staff.
Plan and coordinate travel packages, tours, and itineraries.
Build and maintain relationships with clients and travel partners.
Ensure excellent customer service and resolve any issues.
Monitor budgets, sales targets, and performance metrics.
Qualifications:
Proven experience in travel/tourism management.
Strong communication, leadership, and organizational skills.
Knowledge of travel software and booking systems.
Ability to work in a fast-paced environment and meet targets.