Travel Counsellor

Kindly read the JD properly, before applying

Job Description

Job Title: Reservation Executive
Salary: 15K–35K
Location: Naraina
Department: Customer Service
Employment Type: Full-time

About the Role:

We are seeking a detail-oriented and customer-focused Reservation Executive to manage travel bookings, handle client queries, and provide seamless reservation support.
The ideal candidate should have strong communication skills, knowledge of travel platforms, and a passion for delivering excellent customer experiences.

Key Responsibilities:

• Handle customer inquiries via phone, email, and online platforms regarding travel packages, hotel bookings, flights, and tours.
• Process reservations accurately and efficiently using reservation systems and internal tools.
• Provide clients with complete information about destinations, itineraries, and travel options.
• Coordinate with airlines, hotels, transport providers, and internal teams to confirm bookings.
• Maintain updated records of all reservations, cancellations, and amendments.
• Ensure timely communication with customers regarding booking confirmations, changes, or special requests.
• Assist in upselling travel services (upgrades, add-on packages, insurance, etc.).
• Resolve customer complaints and issues professionally and promptly.
• Support the sales and operations team with travel arrangements and reports.

Key Requirements:

• Bachelor’s degree in Tourism, Hospitality, Business, or a related field (preferred).
• Prior experience in travel reservations, ticketing, or a customer service role in the tourism industry.
• Proficiency in reservation/ticketing systems (Amadeus, Galileo, Sabre, or similar) is an advantage.
• Strong verbal and written communication skills.
• Excellent organizational skills with attention to detail.
• Ability to multitask, work under pressure, and meet deadlines.
• Customer-oriented with problem-solving abilities.

• It is a Full Time Sales / Business Development job for candidates with 1 - 4 years of experience.

More about this Travel Counsellor job

1. What is the eligibility criteria to apply for this Travel Counsellor job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹35000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Travel Counsellor job?
   Ans: This Travel Counsellor job will have 6 working days.
4. Are there any charges applicable while applying or joining this Travel Counsellor job?
   Ans: No, there is no fee applicable for applying this Travel Counsellor job and during the employment with the company, i.e., Air Paradise Tour And Travels Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Travel Counsellor role?
   Ans: There is an immediate opening of 4 Travel Counsellor at Air Paradise Tour And Travels Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Travel Counsellor job?
   Ans: This Travel Counsellor job has 10:00 AM - 06:00 PM timing.