Key Responsibilities:
Handle US-based customer inquiries related to flight reservations, bookings, and itinerary planning.
Book international flight tickets using GDS systems (Amadeus).
Provide accurate fare quotes, manage reservations, and handle changes, cancellations, and reissues.
Maximize sales opportunities by upselling additional travel services.
Meet and exceed sales targets while maintaining high levels of customer satisfaction.
Stay updated with airline policies, fare rules, and industry regulations.
Manage end-to-end travel services efficiently for US clients, ensuring accuracy and timeliness.
Requirements:
Minimum 1-6 years of experience in US flight booking/reservation process.
Hands-on experience with GDS systems (Amadeus) is mandatory.
Excellent communication and sales skills.
Strong knowledge of international travel routes, fares, and ticketing processes.
Willingness to work in Night Shifts (US Process).
Customer-oriented attitude with a professional and confident approach.
Job Details:
Process: US Travel Sales (Night Shift)
Work Days: 5 Days Working
Week Offs: Rotational (2 Week Offs)
Meal: Complimentary One-Time Meal Provided
Transport: Both Side Cab Facility Provided
Location: Viman Nagar
Why Join Us?
Work with a reputed and growing travel brand
Attractive incentive structure
Supportive work environment with career growth opportunities
Perks like meal and cab facility