Role Overview
We are looking for an energetic and customer-focused Travel Sales Consultant who can convert
travel inquiries into confirmed bookings. This is a B2C consultative sales role where you will guide
customers, understand their travel plans, explain itineraries and help them choose the right
expedition package. You will act as a trip advisor, not just a telecaller.
Key Responsibilities
1 Handle incoming leads from WhatsApp, Instagram, website and phone calls
2 Explain itineraries, routes, pricing and trip preparation to clients
3 Suggest suitable packages (Ladakh, Spiti, etc.) based on customer needs
4 Convert inquiries into confirmed bookings and achieve monthly targets
5 Follow up with interested clients and maintain lead records
6 Build customer trust and long-term relationships
7 Coordinate with operations team for booking confirmations
8 Guide customers regarding packing, documents and trip preparation
9 Resolve client queries related to weather, permits, bikes and safety
Required Skills
1 Strong communication skills (Hindi & basic English)
2 Confident phone & WhatsApp communication
3 Persuasion and negotiation ability
4 Customer handling & relationship management
5 Basic computer skills (Google Sheets, WhatsApp Web, Email)