Handle inbound & outbound travel leads via calls, WhatsApp, and CRM
Understand customer preferences and recommend suitable destinations/packages
Convert inquiries into confirmed bookings and achieve monthly sales targets
Build customized travel plans in coordination with the Operations team
Upsell premium services such as luxury hotels, upgrades, and activities
Conduct regular follow-ups, address objections, and close deals efficiently
Update CRM with lead status, follow-ups, and sales progress
Maintain strong client relationships for repeat business and referrals