Tour Package Sales Executive

Job Profile – Sales Executive (Tour Packages)

Position: Sales Executive – Tour Packages
Department: Sales / Outbound Travel
Experience: 1–3 years in travel/tourism sales preferred
Location: Delhi NCR
Employment Type: Full-time

Job Summary:
We are looking for an energetic and target-oriented Sales Executive to handle enquiries for domestic and international tour packages, convert leads into bookings, and maintain strong customer relationships.

Key Responsibilities:

• Handle leads and enquiries received through WhatsApp, phone calls, website, Meta/Google ads and walk-ins.

• Understand customer requirements, budget, travel dates and preferences.

• Prepare and present customized domestic and international tour packages.

• Follow up regularly with prospective customers and convert enquiries into confirmed bookings.

• Achieve monthly sales and revenue targets.

• Negotiate with customers while maintaining company margins.

• Coordinate with the operations team for hotels, flights, transfers, sightseeing, visas and other services.

• Maintain proper records of enquiries, follow-ups, quotations and bookings in CRM/Excel.

• Upsell flights, hotels, activities, upgrades, insurance, visas and other travel services.

• Build long-term relationships with customers and generate repeat and referral business.

• Stay updated about destinations, hotels, travel regulations, visa requirements and new tour products.

• Handle customer queries before, during and after booking.

Required Skills:

• Excellent communication and convincing skills.

• Strong sales and negotiation ability.

• Good knowledge of domestic and international destinations.

• Ability to prepare attractive itineraries and quotations.

• Good follow-up and lead-conversion skills.

• Comfortable with WhatsApp, Excel, email and CRM.

• Target-oriented and able to work under pressure.

• Positive attitude and strong customer-service orientation.

• Good English and Hindi communication.

Key Performance Indicators (KPIs):

• Number of leads contacted.

• Follow-up and response rate.

• Lead-to-booking conversion ratio.

• Monthly sales/revenue achieved.

• Gross margin generated.

• Average booking value.

• Repeat and referral customers.

• It is a Full Time Sales / Business Development job for candidates with 1 - 6+ years Experience.