We are looking for a Franchise & Telesales Team Lead to manage our telesales team and drive franchise lead generation, qualification, and conversion.
Key Responsibilities
Generate and manage franchise leads through calls, digital campaigns, references, and databases.
Qualify prospects based on investment capacity, location, business experience, and requirements.
Explain franchise model, investment, margins, commercial terms, and business opportunities.
Lead and motivate the telesales team and achieve monthly sales targets.
Set calling/conversion targets and monitor team performance.
Train the team on calling, objection handling, presentations, and follow-ups.
Manage the complete franchise sales funnel from Lead → Qualification → Meeting → Negotiation → Agreement → Store Launch.
Maintain CRM, sales pipeline, MIS, and regular performance reports.
Coordinate with management, finance, legal, marketing, and operations for franchise onboarding.
Identify new markets and territories for franchise expansion.
Candidate Profile
Bachelor's degree in Sales, Marketing, Business, Retail, or related field.
5–8 years’ experience in franchise sales, telesales, inside sales, business development, or retail sales.
1–3 years of team-handling experience preferred.
Experience in apparel, fashion, textile, retail, FMCG, or consumer brands is an advantage.
Strong communication, negotiation, follow-up, CRM, and sales-conversion skills.
Target-oriented with strong leadership and analytical abilities.
Ideal Candidate
A result-driven sales professional who can lead a telesales team, build franchise relationships, and convert qualified franchise enquiries into successful business partnerships.