Telesales

Job Title: Telecaller

Job Summary

We are looking for a motivated and empathetic Telecaller to join our NGO team. The candidate will be responsible for reaching out to potential donors, supporters, and volunteers to promote our mission, raise funds, and build long-term relationships.

Key Responsibilities

• Make outbound calls to potential donors and existing supporters

• Explain the NGO’s mission, ongoing projects, and impact clearly

• Request donations, sponsorships, or volunteer participation

• Maintain a database of calls, responses, and donor information

• Follow up with interested individuals via calls, messages, or emails

• Handle queries and provide accurate information about the organization

• Achieve daily/weekly calling and fundraising targets

• Build and maintain positive relationships with donors

Requirements

• Minimum qualification: 12th pass

• Good communication skills

• Prior experience in telecalling, customer service, or fundraising is preferred

• Basic computer knowledge

• Strong persuasion and interpersonal skills

• Ability to handle rejection and remain motivated

Key Skills

• Excellent verbal communication

• Convincing and negotiation skills

• Active listening

• Patience and empathy

• Time management

Working Conditions

• Work from office

• Flexible shifts may be required

• Performance-based incentives may be offered

Salary

• Fixed salary + incentives based on performance (fundraising targets, conversions, etc.

• It is a Full Time Sales / Business Development job for candidates with 0 - 2 years of experience.