Job Title: Telesales Executive – Photobook Printing & Customization
Department: Sales
Employment Type: Full-Time
Experience Level: 1–3 years
Job Summary
As a Telesales Executive at Canvera, you will play a pivotal role in connecting with
photographers, studios, and individual customers to promote our premium photobook
printing and customization services. Your primary responsibility will be to drive sales through
outbound and inbound calls, ensuring a seamless customer experience from inquiry to order
placement.
Key Responsibilities
● Lead Generation & Conversion: Initiate outbound calls to potential clients,
introduce Canvera's photobook services, and convert leads into sales.
● Customer Engagement: Handle inbound inquiries, understand customer
requirements, and provide tailored solutions.
● Product Knowledge: Maintain up-to-date knowledge of Canvera's products and
customization options to effectively address customer queries.
● CRM Management: Accurately record customer interactions, feedback, and sales in
the CRM system.
● Target Achievement: Meet and exceed monthly sales targets and KPIs.
● Feedback Collection: Gather customer feedback to inform product development
and improve service quality.
Qualifications & Skills
● Education: Minimum of a high school diploma; a bachelor's degree in Business,
Marketing, or a related field is preferred.
● Experience: 0–3 years in telesales, customer service, or a related role; freshers with
strong communication skills are encouraged to apply.
● Technical Proficiency: Familiarity with CRM software and basic computer
applications.
● Sales Acumen: Strong persuasive and negotiation skills with a customer-centric
approach.
● Organizational Skills: Ability to multitask, prioritize, and manage time effectively in a
fast-paced environment.
Benefits
● Competitive salary with performance-based incentives.
● Health insurance coverage.
● Provident Fund (PF) contributions.
● Paid time off and sick leave.
● Opportunities for professional development and career advancement.
● Comprehensive training on products and sales techniques.