Telesales Executive

Job description:

We are seeking a motivated and results-driven Telesales Representative to promote and sell our IT products and services over the phone. The ideal candidate will be responsible for generating leads, qualifying prospects, and closing sales while maintaining strong relationships with potential and existing clients.

Key Responsibilities

• Make outbound calls to prospective clients to promote IT services and solutions (software, cloud, cybersecurity, digital transformation, etc.)

• Handle inbound sales inquiries and follow up on marketing-generated leads.

• Understand client business needs and recommend suitable IT solutions.

• Explain product features, benefits, pricing, and value propositions clearly.

• Maintain and update customer information in CRM systems.

• Achieve and exceed monthly and quarterly sales targets.

• Schedule appointments or demos for senior sales or technical teams.

• Handle objections professionally and negotiate within company guidelines.

• Collaborate with marketing and sales teams to improve conversion rates

• Provide feedback on customer requirements and market trends

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, IT, or a related field (preferred)

• Proven experience in telesales, inside sales, or telemarketing (IT industry preferred)

• Strong communication, persuasion, and negotiation skills

• Basic understanding of IT services, software, or technology solutions

• Ability to handle rejection and work in a target-driven environment

• Familiarity with CRM tools and MS Office

• Excellent listening and problem-solving skills

Preferred Skills

• Experience selling B2B IT services or SaaS solutions

• Knowledge of lead generation and sales funnels

• Exposure to international calling or global clients

• Ability to explain technical concepts in simple terms

What We Offer

• Competitive salary

• Sales training and career growth opportunities

• Friendly and collaborative work environment

• Exposure to cutting-edge IT solutions

Job Types: Full-time, Permanent

Work Location: Dehradun

• It is a Full Time Sales / Business Development job for candidates with 0 - 2 years of experience.