A Tele marketing Executive is responsible for promoting and selling products or services over the phone. Here’s a breakdown of their typical job role:
Key Responsibilities:
1. Outbound Calling: Make cold or warm calls to potential customers from a given database or leads.
2. Customer Engagement: Introduce and explain products or services, answer questions, and persuade customers to purchase or book appointments.
3. Lead Generation: Identify potential customers and collect their information for future follow-up.
4. Sales : Meet or exceed assigned sales or call quotas.
5. Follow-Up: Call back interested prospects or existing customers for renewals, upselling, or feedback.
6. Data Entry: Maintain accurate records of calls, customer details, feedback, and sales in CRM software or spreadsheets.
7. Team Coordination: Work with marketing and sales teams to refine strategies and messaging.
Required Skills:
- Good communication and persuasive skills
- Basic computer knowledge
- Ability to handle rejection and stay motivated