Telecalling Team Leader

Job Title: Team Manager - Loan Services

Company: Finano Services

Location: [Insert Location]

Salary: ₹15,000 - ₹30,000 per month

Job Type: Full-time

About Finano Services:

Finano Services is a leading financial services company that specializes in providing tailored loan solutions to salaried individuals. Our aim is to empower our customers with the financial support they need to achieve their goals.

Job Description:

We are seeking a passionate and motivated Team Manager to lead our loan services team. The ideal candidate will manage daily operations, improve team performance, and ensure exceptional service delivery to our valued customers.

Key Responsibilities:

- Lead and manage a team dedicated to providing loan services to salaried individuals.

- Oversee daily operations and ensure the team meets targets and objectives.

- Train, mentor, and motivate team members to achieve their best performance.

- Develop and implement efficient processes to enhance customer service and streamline loan approval.

- Manage customer inquiries and resolve issues promptly to maintain high levels of customer satisfaction.

- Collaborate with other departments to ensure smooth operations and compliance with company policies and regulations.

- Analyze team performance metrics and provide regular reports to upper management.

- Stay updated on industry trends and competitor offerings to maintain a competitive edge in the market.

Qualifications:

- Bachelor's degree in Finance, Business Administration, or a related field.

- Proven experience in team management, preferably in financial services or loan processing.

- Strong knowledge of loan products and customer service principles.

- Excellent leadership, communication, and interpersonal skills.

- Ability to motivate and inspire a team in a fast-paced environment.

- Proficient in Microsoft Office and a customer relationship management (CRM) system.

Requirements:

- Immediate availability to join.

- Strong analytical and problem-solving skills.

- Attention to detail and commitment to quality service.

- Positive attitude and willingness to learn.

Why Join Us?

- Opportunity to work in a dynamic environment with a supportive team.

- Competitive salary with performance-based incentives.

- Professional growth and development opportunities.

- Contributing to a mission-driven company dedicated to supporting customers in their financial journey.

How to Apply:

Interested candidates are invited to send their resumes along with a cover letter to [insert email address] with the subject line "Team Manager Application - [Your Name]". Applications will be accepted on a rolling basis.

Finano Services is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

• It is a Full Time Sales / Business Development job for candidates with 1 - 3 years of experience.

More about this Telecalling Team Leader job

1. What is the eligibility criteria to apply for this Telecalling Team Leader job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹30000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecalling Team Leader job?
   Ans: No, there is no fee applicable for applying this Telecalling Team Leader job and during the employment with the company, i.e., DVINE HOLIDAYS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecalling Team Leader role?
   Ans: There is an immediate opening of 2 Telecalling Team Leader at DVINE HOLIDAYS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Sales / Business Development job.
8. What are the timings of this Telecalling Team Leader job?
   Ans: This Telecalling Team Leader job has 09:30 AM - 06:30 PM timing.