Telecalling Team Leader

Sales Type: Health/ Term Insurance

12th Pass and above

Males Only

09:30 AM - 06:30 PM | 6 days working

About myUpchar

myUpchar is India’s largest health-tech company with the vision to empower every individual with accessible and affordable healthcare through innovative technology, comprehensive medical information, teleconsultations and high-quality medicine, ensuring a healthier and more informed society.

myUpchar is founded by alumni from Stanford University with rich experiences at Amazon, and BCG among other leading global firms. myUpchar has been funded by top VCs and Angel investors in India including Omidyar Network, Nexus VP, and Rajan Anandan. Currently, the platform receives around 50 million visits monthly and provides a positive health outcome to over 100K patients every month through our science-backed result-oriented treatment approach.

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Job Summary:
We are looking for an experienced and motivated Team Leader to manage and guide our team members toward achieving performance goals, maintaining a high level of productivity, and fostering a positive work environment. The ideal candidate is a natural leader who thrives in a fast-paced setting and is passionate about mentoring others.


Roles and Responsibilities:

• To Handle the Team of Health Advisors.
• Create an inspiring team environment with an open communication culture.
• Need to drive the Weekly, Monthly, Quarterly and Yearly Sales Target.
• Orders & Delivery Follow-up.
• Capable of hiring and building team.
• Set clear team goals.
• Oversee day-to-day operation.
• Monitor team performance and report on metrics.
• Discover training needs and provide coaching.
• Recognize high performance and reward accomplishments.
• Suggest and organize team building and Process Improvement activities.
• Collaborate with management to develop strategies for process improvement.
• Handle escalated issues and resolve team conflicts effectively.
• Prepare performance reports and present them to upper management.
• Motivate and inspire team members to achieve and exceed targets.

Requirements:

• Proven experience in a leadership role (e.g., Supervisor, Team Lead, Senior Associate).
• Strong interpersonal, communication, and organizational skills.
• Ability to work under pressure and meet tight deadlines.
• Problem-solving mindset and a proactive attitude.
• Must Be a Graduate.
• Should be good in Excel and Making Reports.

Experience:

• 2 Years to 3 Years